Contact: Matt Paulsen

VIVA Transcription

415.237.0776
matt.paulsen@vivatranscription.com

For Immediate Release   

VIVA TRANSCRIPTION INTRODUCES ENHANCED COMMUNICATIONS FEATURES TO ITS WEB-BASED APPLICATION

- Clients can now be immediately updated with changes or news upon logging in -

SANTA CRUZ, CA (May 21, 2010) . VIVA Transcription, a leading provider in medical transcription services, today announced substantial changes to its online client portal that will provide instant communications to clients accessing their accounts, allowing for immediate and real-time updates to its nationwide clients on an as-needed basis.

.In our industry, the ability to communicate immediately and effectively with our client base is vital,. stated Joe Turner, Director of Operations. .These new enhancements to our industry-leading Web-based client application further our commitment to ensuring that our clients have the latest information in front of them when utilizing our proprietary online portal..

The newly added features allow for both informative messages such as screenshots, server optimization, account information or changes in processes to be displayed to all or some of VIVA Transcription.s users when they log into their accounts.  The targeted messages appear in the center of the user.s screen upon logging into their account and, depending on the type of message being sent, users have the option to either request that the message is not shown again or to allow it to remain for future reference. 

.These notifications have unlimited uses and provide a direct way for us to communicate with all of our clients at one time.  Parameters based on time zone, specialty and actual individual clients also allow for more tailored communications,. added Turner.

A second notification type introduced in the enhancement is a notification survey (either single or multiple questions) and will provide VIVA Transcription with an opportunity to mass query its clients as appropriate. Both of these tools ensure that VIVA Transcription.s clients are kept more informed than by any other medical transcription company in the industry.

Based in Santa Cruz, California, VIVA Transcription is one of the leading providers of medical transcription services. With VIVA, medical professionals are guaranteed to receive accurate transcripts that are delivered on-time, secured by GeoTrust, and always in compliance with HIPAA standards. VIVA requires no upfront fees, no long-term contracts, nor complicated software installation. Founded in 2003, VIVA is committed to providing exceptional service to clinics and hospitals across the United States and Canada while donating a portion of proceeds to charity. For more information, please dial toll-free (877) 848-2462 or visit www.vivatranscription.com.

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