Contact: Matt Paulsen

VIVA Transcription

415.237.0776
matt.paulsen@vivatranscription.com

 

For Immediate Release   

 

Nick Howe Promoted to Supervisor, Account Management

- Promotion demonstrates VIVA's growth and commitment to customer support -

SANTA CRUZ, CA (December 28, 2009) – VIVA Transcription, a leading provider in medical transcription services, announced that it has promoted Nick Howe to the position of Supervisor, Account Management, as a result of its 2009 expansion and need for additional customer service support.

“As one of our most tenured Account Managers, Nick was the perfect fit for this strategic position,” noted Joe Turner, Director of Operations. “Nick brings to the table a plethora of skills necessary for this challenging role, including excellent communication skills, proactive approaches to problem solving, and tremendous insight into the needs of his clients.”

A graduate of the College of Charleston (South Carolina), Howe received his Bachelor of Arts degree in International Business. Prior to joining VIVA, he was the Assistant to the Chairman of China at Washington, D.C. based American International Group (AIG).

“As we enter into 2010 poised for even further growth, Nick will play a key role in ensuring we maintain our 99% retention rate and overall satisfaction rate by working closely with the four Account Mangers reporting into him,” added Turner.

Based in Santa Cruz, California, VIVA Transcription is one of the leading providers of medical transcription services. With VIVA, medical professionals are guaranteed to receive accurate medical transcripts that are delivered on-time, secured by RapidSSL, and always in compliance with HIPAA standards. VIVA requires no upfront fees, no long-term contracts, nor complicated software installation. Founded in 2003, VIVA is committed to providing exceptional service to clinics and hospitals across the United States and Canada while donating a portion of proceeds to charity. For more information, please dial toll-free (877) 848-2462 or visit www.vivatranscription.com.

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