Contact: Matt Paulsen
VIVA Transcription
415.237.0776
matt.paulsen@vivatranscription.com
For Immediate Release
VIVA TRANSCRIPTION INTRODUCES SIGNIFICANT UPGRADES TO ITS CLIENT INTERFACE
- Enhancements Speed Up Turnaround Time, Broaden Search Engine and More-
SANTA CRUZ, CA--(Marketwire - January 14, 2009) - VIVA Transcription, a leading provider in medical transcription services, announced that it has launched a series of upgrades to its Web-based client application, furthering its commitment to provide cutting-edge solutions. To date, 100% of its customers have been easily transferred to the application, all while maintaining the highest quality service.
"Relying on both feedback from our clients and the implementation of our own proactive solutions, we have assembled a world-class client interface to provide the highest levels of service to the medical professionals we serve," stated Manuel Prado, CEO of VIVA Transcription. "The recent enhancements made to our interface will provide even more seamless, secure, and quality enhanced medical transcription services and point to yet another reason we continue to retain 99% of our clients year-over-year."
Key enhancements to VIVA's client interface include:
-- Increased speed. Clients are now able to access and download their transcriptions faster than ever, even with a slow internet connection.
-- Online editing. VIVA's client interface now allows users to edit their documents and upload their templates quickly and easily -- online -- giving providers the flexibility to update their documents from any computer and have them available to any office or hospital instantly.
-- Free faxing capabilities. As a value-added service, VIVA's interface now allows clients to fax as many of their transcriptions as they want, instantly with just the click of a mouse.
-- Enhanced search engine. Locating transcripts takes seconds with VIVA's cutting edge search engine that can navigate through millions of records using any information from the transcript including the patient's name, date of service or key word, which locates the document almost instantly. Additionally, all dictations are securely stored and may be retrieved at any time.
-- Streamlined billing. Clients can now view their current or past usage online, allowing for real time analysis of monthly transcription costs.
As always, VIVA remains fully committed to patient security and is compliant with all HIPAA and other governmental regulations. VIVA guarantees full patient privacy by utilizing 256-bit SSL encryption provided by GeoTrust.
"VIVA's Web site works like a dream. It is wonderfully easy to navigate and very user friendly," stated Sue McCally of Grof Neurology Practice in Michigan. "These upgrades to the client portal will greatly streamline our operation by allowing us to make changes to documents and templates online, retrieve transcribed files quicker, and keep an eye on our monthly costs more effectively."
Based in Santa Cruz, Calif., VIVA Transcription is one of the leading providers of medical transcription services. With VIVA, medical professionals are guaranteed to receive accurate transcripts, delivered on-time, secured by GeoTrust and always in compliance with HIPAA standards. VIVA requires no upfront fees, no long-term contracts, nor complicated software installation. Founded in 2003, VIVA is committed to providing exceptional service to clinics and hospitals across the United States and Canada while donating a portion of proceeds to charity. For more information, please dial toll-free (877) 848-2462 or visit www.vivatranscription.com.
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